Great lookout views, nice facilities, good bread, fruits, and cereals, friendly staff

Couldn't stay longer.

Solid choice for those visiting here. the room was nicely spacious and comfortable. 😊

Food, provided there was good. Excellent home base for weekend in Hanoi.

This is my 2nd stay at Fortuna. The hotel is very clean and the breakfast is nice.

1. The internet speed was not stable, should be improved; 2. Some senior managers at the reception desk seems so serious, seldom smile on their faces

The museum was just a mile away, an easy walk from here, and there's a restaurant nearby within 500 feet.

Staff wore their name tags prominently, itself promoting a sense of professionalism in their workings. Guests were treated with good care at check-in counter, without too much fuss. A good value for money stay, if booked on internet.

The electronic buttons for operating the elevator were rather faulty and required a stronger sensory touch or repeated taps of the finger. Probably a result of wear and tear given the traffic of users.

Good value for money and staff is very helpful and caring, especially house keeping staff are very friendly, though they cant speak english, still they are very friendly and caring. Spa is simply superb. Rooms are well designed and spacious and maintained very clean. Breakfast is also good.

Very Singapore. You can get Singapore food in hotel, like carrot cake, fried kway teow, chicken rice, duck rice, hor fun. Singapore newspaper, Straits times, and Singapore news, Channelnewsasia, as well. Or yes, there is also a Singapore icon, the merlion, in front of the hotel.

Singaporean Promotion and food

internet should be complimentary

We loved the hotel facilities, including the restaurants and bars. Our comfortable bed and the variety of breakfast options were great. The staff promptly helped us find an English-speaking doctor when we fell sick. Additionally, the laundry service was quick and professional. The location of this hotel was superb; it was right in front of the US Embassy and near a beautiful lake.

Nothing it was perfect.

It is comfortable to have a free tea/cofee lounge. Toiletries are good. A lot of elevetors.

At Tiffin restaurant prices are in Dongs but a bill is USD. Hotel has its own exchange rate.

Very good value for money and the staff is very helpful and caring

The variety at the minibar

We absolutely loved our stay at this incredible hotel! From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff. The location of this venue is perfect, as it is situated in front of the US Embassy, providing a sense of security and convenience. The hotel offers a wide range of services, including room service, car hire, dry cleaning, and tours/ticket assistance. The room amenities were top-notch, with a comfortable sitting area, in-room safe, and even a mini-bar. We also appreciated the variety of dining options available, including a bar/lounge area, snack bar, and restaurant serving special diet menus.

For families looking for a luxurious and comfortable stay, we highly recommend this hotel.

The room original booked was not supplied and we had to be moved. Staff often rude and unhelpful. English very poor, especially for hotel pitching itself as a 'business hotel'.

Location, brightly lit room, room slippers, cable tv

Will be nice to have a plusher bed and pillows, don't really like the connecting door to the next room, no free internet access and I must pay for it.